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Managing Monsters in Meetings - Part 6, Deadlocked Discussions
Although a meeting is a vehicle for resolving differences, it can break down when the participants become mired in a disagreement. Approach 1: Form a subcommittee Ask for volunteers from the opposing viewpoints to form a subcommittee to resolve the issue. This is a useful approach, because: 1) The issue may require extensive research, which is best completed outside the meeting, 2) The people who caused the deadlock will be responsible for solving it, or 3) The effort to resolve the issue will test its priority. That is, if no one wants to spend time finding a solution, then perhaps the issue (or at least the controversy) is unimportant. Ask for a subcommittee by saying: "There seem to be concerns about this issue. Rather than use everyone's time in the meeting, I want a subcommittee to resolve this and report back to us. Who wants to be on it?" Approach 2: Ask for an analysis If a minority obstructs resolution, ask them to analyze the issue and propose alternatives. You can say: "You seem to view this issue differently. Could you help us understand your position by preparing an analysis of the issue with workable alternatives?" As with a subcommittee, this approach will either uncover essential considerations or test commitment. In either case, it moves the deadlock out of the meeting so you can proceed. Use these techniques to hold effective meetings by putting your work back on track. This is the sixth of a seven part article on Managing Monsters in Meetings. - - - - - - - - IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Sign up for his free newsletter at http://www.stevekaye.com. Call 714 -528-1300 or visit his web site for over 100 pages of valuable ideas.
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Coaching Effective Leaders are (#3) Communicative LISTEN, WRITE, AND ARTICULATE EFFECTIVELY: Leadership positions require effective communication skills. Basic confidence in the art of information sharing is absolutely necessary for effective leadership. Although mastering all of these skills is ideal, it is not always necessary. Creative leaders can develop teams to support them in areas of weakness. One of the strengths of a leader is the capacity to recognize those communication areas in which he or she is weakest and then to supplement them. If for example, the area is listening, a leader might request a written summary for follow-up. If the area is writing, they could delegate the writing up of their ideas. No effective leader, however, can delegate the ability to articulate. Verbal communication must be an effective part of a leader's repertoire. The Leader Within Each and every one of you has hidden deep inside a different person a person that is robust insightful originative, a person that you have forgotten that it ever existed. No matter what you believe that person lies within you, waiting for its awakening call. 7 AAA Ways To Succeed! [Abounding Abundant Ample Ways To Boost Your Growth!] 3 Cs Leaders Must Communicate! "Of every noble work the silent part is best, Of all expression that which can not be expressed" - William Wetmore Story The Seven Army Values - Theyre Not Just For The Military The Army defines seven values that soldiers should strive to emulate in their daily lives. These core values establish a standard of conduct; they form the foundation of personal behavior that defines the person, as well as the expectations soldiers have of one another. These values are Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage. Dream Bigger! A number of years ago we created a graphic logo based on the phrase Dream Bigger! We produced buttons and t-shirts. I've signed letters and emails with this phrase. It is more than a short inspirational phrase. It embodies a truth for all of us as individuals and carries extra importance for us as a leader. The Ten Commandments of Leadership A poem hangs on the wall at Mother Theresa's orphanage in India. For all who are called to lead, it is a great reminder of what we should do: Two Leadership Traps: How To Get Out Of Them and How To Avoid Them (Part 1) You've heard of the Peter Principle: "People are promoted to their level of ultimate incompetence". But what the Peter Principle doesn't tell you is the nature of the incompetence. For the most part, it's leadership incompetence. Abraham Lincoln Is Still Alive Abraham Lincoln Is Still Alive Sometimes Leaders Need to Get the Boot Today I stood up to a guy right in front of his boss. I challenged him, the former leader, to change his position and give up his position of power. He had fallen from that position though no fault of his own, yet, he did not deserve the power that he desired. What Kind of Leader Are You? There are literally millions of words written and spoken each week on enlightened leadership yet the fact remains that low morale, high stress and job dissatisfaction continue to be three of the most serious problems facing the workplace. We seem to be so effectively socialized into top down leadership that we find it extremely difficult, if not impossible, to change our autocratic ways. All this in spite of the many workshops and seminars on new leadership paradigms which are rooted in the empowerment of people. Leadership Prep So you want to be a leader? Or you want to be a better leader? It can be done, you know. No matter where you are in your leadership journey, you CAN move forward. You CAN lead better. You CAN lead more people. You CAN lead your organization to higher ground. Boy Scouts of America and Leadership Coaching The Center for Management and Organization Effectiveness talks with Dennis St. Jean, Assistant Director Professional Development Division, Boy Scouts of America, Irving, Texas. Having Fun In Leadership "Don't measure your life by your goals, but rather by what you are DOING to achieve them." ?Unknown Five Things Smart Leaders Do to Lower The Barriers To Change Smart leaders understand that they don't "make" a change happen. They recognize that the people in their organization do the work, change behaviors, and, ultimately, make the change happen. They understand that their role is to make the change meaningful and easier to accept. Smart leaders facilitate change. Reinventing Failure: Designing Success I am fascinated by problems. I like to think of myself as a solution oriented individual. However when problems creep into my life as they always do I know that I am in for a major learning experience. Partnership: Choose It or Lose It Charlotte decides to do good. Charlotte is a highly motivated worker. Something has been bothering her lately, something about the structure of the work flow that's causing redundancy, misallocation of resources, costly errors, and diminished productivity. On her own she does a careful study of the situation and convinced that she is on to something, she spends her evenings writing a detailed report that includes her observations, the apparent costs to the system, evidence of mismanagement (she is a bit caustic here), her vision of how the work flow should be structured, along with the steps she feels would turn things around and assure success. In the end, this is a detailed report, meticulously done, twenty-five single-spaced pages, with charts and graphs. Charlotte is proud of her work, the fact that she did this at her own initiative and on her own time, and she is truly excited about making a positive contribution to the organization. Charlotte finishes her report and sends it to the company president. And then she waits. And she waits. Certainly there will be a phone call, a meeting, some acknowledgment of her contribution, a bonus maybe, even a promotion wouldn't be out of the question. Something. But nothing comes. A week goes by. Two weeks. Still nothing. Hope wanes, and a bitterness begins to settle in. Those executives, she thinks, they go off to these programs on partnership or leadership or empowerment; they learn all the right words, but in the end it doesn't mean anything. It's more of the same old arrogance of top management. They really don't care. And this marks the end of Charlotte as a highly motivated worker. She is angry; she has her evaluations (all negative) of the president; she is feeling very righteous -- I did the right thing and what did it get me? -- and she has lost interest in pursuing her productivity project. What's the point? she asks. That's the last time I'll go out of my way for this company, Managing Monsters in Meetings - Part 4, Quiet Participants There are many reasons why someone would decline to participate during a meeting. For example, the person may feel reluctant to speak out, may disagree with the approach endorsed by others in the meeting, or may just be tired. Four Obstacles to Exceptional Leadership--Part 1 "Most of our obstacles would melt away if, instead of cowering before them, we should make up our minds to walk boldly through them." -- Orison Swett Marden Listening Like a Leader Our studies of the most effective people in corporate America show that the top 2 percent are effective not because they executed best practices well. They did not make the most phone calls or have the best processes. They simply understood the truth about trust:
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