Home - Recruitment Techniques - Management Techniques - Online Computer Training - 



Ideal Clients - Who are They and Where Do You Find Them?


Ideal clients are the ones who are perfect for you. They are the clients who understand your offering, are happy with your services, are willing to refer you to their friends, return for repeat appointments themselves (where appropriate), who pay their bills on time, who show up on time for their appointments, who give you 24 hours notice when they need to cancel their appointment.

We all have our own criteria to define the perfect client. What are yours? If you are not clear about this aspect of your business you will spend an extraordinary amount of time chasing the wrong people and, if you do enroll them as clients, the relationship will always struggle.

The not-ideal client will not show up for appointments, they will be late payers, they will not refer business to you. In short, they will be difficult to deal with.

In their book "Attracting Perfect Customers" Hall and Brogniez use the metaphor of a lighthouse. The lighthouse does not chase ships up and down the shore line in an attempt to serve them. It stands firm and is clear about its purpose. The ships know where the lighthouse is and come to rely on it being there.

Once you are clear about who your ideal clients are, focus everything around these clients and stand still, let them find you. Stand firm around your boundaries and your offer. As soon as you begin to try to accommodate client needs which are not aligned with your own standards and values you are on a slippery slope.

Think about it. If you call one of your own professional advisers for an appointment you expect to be given a choice of a couple of times and dates from which to choose. Is that not so? Why then, when clients call you would you be tempted to see them out of hours, change your rate or jump through any other kind of hoop they care to throw at you? Clients will not respect you more for accommodating them.

So an exercise to work on is around who would be your ideal client?

Describe their attributes and characteristics, think about their needs and also make a declaration about your own requirements. Write all of this down and review it after a couple of days, refine it if necessary. This is one of the foundation stones of building a successful practice. You may think you have done this already and maybe you have, but indulge me, do it again. Be clear about your offer, who would want to benefit from that offer, who you will work with, what you do not do and who you do not work with. If you do not have this clarity how are you going to be able to discern your ideal clients from the not-ideal?

Donnie Harrison is a Coach and Business Mentor working primarily with clients who are setting up or building a Professional Practice in the healthcare sector - be it traditional, complementary or alternative. Further information from http://donnieharrison.com



Business VoIP's Allworx Unveils New Sales, Training, Support ...
TMCnet - 14 hours ago
By Anshu Shrivastava Allworx (News - Alert) has announced a series of new sales, marketing and support programs in a bid to enhance its network of more than ...


InfoTrends Launches e-Learning Portal for Customized ...
MarketWatch - Oct 2, 2008
Equipment providers, franchisees, and industry organizations who wish to offer Customized Communications Sales Training to their customers, franchises, ...


Glaxo Smith Kline Teams Up with Habitat
PR-CANADA.net (press release), Montenegro - 9 hours ago
Stacey Lindley, Director of RTP Pharma and HIV Sales Training for GSK, brings with her a wealth of information, experience in sales, training, and marketing ...


Datalliance Chooses CustomerCentric Selling(R) to Significantly ...
MarketWatch - Sep 10, 2008
Datalliance has ambitious goals to grow its business and sales force dramatically over the next two years, and admits that the previous sales training they ...


One Day of Online Sales Training To Boost Your Media Brand’s ...
Minonline, NY - Sep 25, 2008
“This workshop not only gave the big picture of how to sell Internet advertising and hybrid print/Internet packages effectively, but also was filled with ...


Prospecting and Cold Calling Presented by Dancing Elephants
dBusinessNews Triangle (press release), NC - 10 hours ago
Dancing Elephants Achievement Group (DEAG) of the Carolinas, a sales training company dedicated to the education of ethical salespeople, will hold a seminar ...


Aslan Sales Training to Exhibit at the 2008 Annual Call Center ...
PR Web (press release), WA - Sep 11, 2008
Atlanta, GA (PRWEB) September 11, 2008 -- Aslan Sales Training, a global sales and customer service training and consulting firm, will exhibit for the third ...


Sales Training Courses
Business in Berkshire (press release), UK - Sep 11, 2008
For more details, or to book a place, please e-mail: salestraining@aortasales.co.uk or call 0845 330 7992 and ask for Fiona McNeile. ...


Datalliance Chooses CustomerCentric Selling® to Significantly ...
PR-CANADA.net (press release), Montenegro - Sep 14, 2008
Datalliance has ambitiousgoals to grow its business and sales force dramatically over the next twoyears, and admits that the previous sales training they ...


Career Sales Training: You Receive What You Believe
Corsavoo.com, France - Sep 10, 2008
The whole point of career sales training is to help you to obtain improved results. Improved results require positive behavioral changes. ...

Sales-Training - Google News

Want to copy DVDs? Click Here!

home|Learn Sales Management|Learn-Telesales|Site map Distance Education at ICS

© 2006 www.elearn-university.org