Home - Recruitment Techniques - Management Techniques - Online Computer Training - 



Sales and Closing Techniques


One essential criteria of being a successful salesperson is the ability to be able to close a sale effectively. You don't have to be a salesperson to do this, yet you do need to put at least some of your focus on sales to be successful, whether it is yourself doing the closing or are someone you hire. After you have done the difficult part, which is prospecting, you need to close. This is not really hard but is the singlemost important step. The final close happens when you ask the prospect to make a decision. Selling and marketing, as you may have guessed by now, are actually 2 seperate things completely.

Most people don't realize that closing is essentially a process rather than one particular action at the conclusion of a presentation. During the sales process, you should be moving the prospect towards the close step by step. Every time you get a prospect to advance or to agree to take the next step increment by increment (such as a 3-way call, going to your web site, having lunch with you or trying the products, etc), you move the prospect closer to the close. It is a key factor to understanding the whole process, not just one single aspect of it. Many people are so fearful of closing that they never "ask for the sale" or the "sign up" when it comes right down to it. People desire to own things -- be it a product/service or business. If you are not closing, you are probably wasting your time as well as your prospect's time. It is kind of like a story with no ending. Today, so many sales people "relationship" their prospect way, way too much. Essentially, they are sensitive about being pushy so they never ask for the sale. If you truly believe in the products, the opportunity or the company, then helping your prospect through this entire process should feel natural to you.

So a major problem people often have is that they go on way too long without going to a final close and so they lose the sale.

If you are having a touph time determining if your prospect is ready for the close, one method to find out is to ask a "Test Close" question like: "How are you feeling so far about our opportunity?" or "How are you feeling thus far about the Product?" or simply "I am going to do a general temperature check. On a scale of one to ten, with ten being you are red hot for the opportunity, how would you rate this opportunity?" If your prospect hesitates, then you can easily draw out any concerns by asking him or her, "Are there any other concerns or questions you have that would keep you from signing up as a Rep with us tonight?" or "Are there any concerns you have about starting Rocky on our Product or Service?" If your prospect has a concern, then address it accordingly.

Some people get nervous when their prospects ask questions. While this is natural, instead, you should celebrate the fact that your prospect is interested enough to ask questions. Especially if it is a "technical question" such as "How long have you been in business?" Technical questions let you know your prospect is interested in purchasing products or getting into your business, if your business also recruits. Answer the questions in an honest and straightforward way without being defensive. If you don't have the answer to a question, don't be afraid to let your prospect know that you don't have the answer, but you will get the answer and follow up right away. Practice these steps and they will come to you without thinking. Once you have mastered these steps, you will then be ready to go to the "final close". Always remeber that you are doing your prospect a favore, that you are essentially educating them. You are really offering them a service, and at some point, now or later, they will be thankful for it. Do not feel that you are being too aggresive by simply asking for the sale, you would be doing them a disservice if you did not ask for it.

Remember, selling should be fun and mutually beneficial. You just have to ask -- the principle reason why customers don't follow thru and buy is because they feel they were never asked. In reality, you should always be closing. All and all, there is nothing magical about closing, but it does take practice -- the more you do it, the more comfortable and confident you will become! If you keep practicing, closing will become second nature. If you would like to learn about a great business opportunity visit Zone Net for information.

Ryan Joseph is a writer/researcher. For addition information visit http://www.home-business-zone.com/



Car sales training article to help you sell more cars
3x24 - Your Newspaper and News Magazine, Germany - Aug 25, 2008
by Mak Since I’m in the automotive sales training industry, a lot of my students are always asking me if I could show them a new quick close. ...


Director, Training & Development - Sales
Seattle Post Intelligencer - Aug 26, 2008
That’s why we’re here The Director of Sales Training works closely with the Vice Presidents of Retail and Sales to define the training strategy that will ...


PR Web (press release)

Catalytic Management Creates Sales Training Program for the ...
PR Web (press release), WA - Aug 20, 2008
Catalytic Management has launched a highly customized sales training program for the New England division of the American Cancer Society. ...


CCTV News

Free sales training emails offered
Info4Security, UK - Aug 20, 2008
By Anthony Hildebrand QED has developed a series of sales training documents for companies working in the security industry. ...
QED offers sales training CCTV News
all 2 news articles


Colin Appleyard to launch sales training programme
Motor Trader, UK - Aug 19, 2008
Colin Appleyard is set to launch its own sales training scheme designed to offer opportunities for people looking for a career in car or motorcycle sales. ...


Leaders in Sales Training and Recruitment Announces Book Launch
PR Web (press release), WA - Aug 16, 2008
... of some of the country's most successful sales people, and more National Sales Awards winners than any other sales training and selection organisation. ...


Tobacco sales training class offered Aug. 26
Burlington Hawk Eye,  United States - Aug 16, 2008
The Lee County Sheriff's office is offering a training class for local tobacco retailers on how to effectively refuse sales to minors. ...


Thief gets 18 months in prison
Cincinnati.com, OH - 36 minutes ago
Paluga was an accounts payable clerk at Carew International, a Norwood sales training company. While stealing from the company, Carew owner Jeff Seeley said ...


Preliminary Final Report
Sydney Morning Herald, Australia - 21 hours ago
We will also complete an extensive sales training program for JB Hi-Fi staff shortly; all of these initiatives are expected to boost sales. ...


Texas Power's New GM Comes From Within
MarketWatch - Aug 20, 2008
Moving from sales Chase served in the training department where he led training varying from sales training to new hire orientation. ...

Sales-Training - Google News

Want to copy DVDs? Click Here!

home|Learn Sales Management|Learn-Telesales|Site map Distance Education at ICS

© 2006 www.elearn-university.org