|
|
| Sales Telemarketing Information |
|
|
How to Make Sales with Noisy Kids in the House
Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends. I know with my kids, if I'm not hearing some degree of noise; [i.e. play], from them, it probably means one of them is not feeling well, or they are coming down with a cold. My world is blessed with two very artistic and rambounous boys; 5 years and 2 1/2 years old. With their play and with their singing; [they love to sing Country music at the top of their lungs!]; they have the ability to raise the noise level in our house to a "heaven-bending" volume in 9 seconds flat! And while I loved to hear them hard at play, the sporatic and unpredictable noise [play], posed challenges at times when I was doing sales calls, or when clients called with final questions about starting a business relationship with me. Clients don't wait, when they want to have questions answered and they don't always call at the best times. Sometimes these calls would come through when the kids were eating or doing activities that were not so noisy. Great! But.... most of the time, they did not! 5 year olds are pretty predictable. You basically know when they are going to make noise. But, if you know anything about the 'terrible 2's syndrome', you are already familiar with the unpredictability of when the next scream, or loud laugh will erupt! Some clients understood. I would say: 'yes I know you can hear kids in the background. That is why I do this business. So I can be at home with them". For other clients, that was not okay. I had some near misses and some fair size loses in bringing people in, to work with me in my business because of this home-based situation. Over the course of working out of my home, I have had many a conversation with other work at home Moms [WAHMs], and at times have doubled over in laughter at some of the ingenious, and sometimes silly tactics they've pulled just to get a moment of quiet when they needed to portray the illusion of "executive-office professionalism" for the really important calls. Some of them would hide in the bathroom. Others would sneak downstairs, or sneak out into the garage. The funniest one I heard was the hiding in the closet trick... so the kids would not be making noise right under-foot. That one really made me laugh, because I have pulled similar tactics just trying to get a moments peace! And, yes, I have to admit, I have used them to make my business workable too! Oh I know... I hear some of you saying... why don't you just get your kids into daycare, or find a babysitter or a Nanny to take them. Well, that makes perfect sense of course. But for the many WAHMs who have given up jobs to work at home, first, they do not want to be giving the majority of what they earn to those services; although they are very valuable services. And, second, there's that guilt. The guilt we feel because it was our choice to stop working at jobs and stay at home so we could be with our kids. That was a conscious choice we made. So when we start looking at having to farm our kids out to daycare, babysitters, or bringing in a Nanny, guilt; as to the purpose of why we were staying home in the first place starts to manifest. So what is the solution? Is there really a solution to how to make sales with noisy kids in the house? Well, I don't know if this solution is for you... But I do believe I found the right solution for me! I don't have to hide in the closet anymore. I don't disappear into the bathroom to talk muffled into the towels, lol! I no longer work 5 to 9 hours a day on the phone during play time, or any time, doing follow ups and sales calls. Clients no longer call the house at unpredictable times, or at all for that matter. My kids no longer have to worry about how much noise they make in the house! And, I'll still make a nice 5-6 figure contribution to my family's income this year! What did I discover to make my sales business work for everyone in the household? Well.... that's another story that needs to be explained at another time! My typing time is up - and my kids are calling me to come outside and play water-bomb balloons with them! Got to go ; )! Tracey DePaoli is a work-at-home-Mom [WAHM] who got tired of building success at the expense of her family's time. She has a successful business now that allows her the time freedom to travel, play and spend precious time with her two young boys - 2 1/2 and 5 yrs and her partner! She has been an avid Internet marketer and researcher of online trends for over 15 years. Discover more about how you can also earn a 6 figure income while at PLAY! Site: http://www.WeCloseYourSaleForYou.com
celebrity - Google News Want to copy DVDs? Click Here!
|
|
|
|
Careers and Employment Get Instant Rapport On Sales Cold Calls Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up. The Dos and Donts of Cold Calling Having your fingernails removed! This is a Sales Call: How to Begin Prospecting Calls with Integrity "Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me. Is this a sales call?" "Um. Hello. No. I'm with XYZ bank and I'm giving you a service call." "Regarding what? I don't do business with you. And you are not supposed to be making a telemarketing call on me. So what type of service are you offering for free?" "Well, it's not for free. But we thought you'd like to know about our new banking services." "Ah. So it IS a sales call." "We're not allowed to say that." 4 1/2 Steps for Doubling Your B2B Appointments Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to generate business without cold calling. They're making money because they are using a basic marketing tactic that most of us have forgotten how to use - give your customer what they want! Tell a salesperson that they can get appointments without making cold calls, tell them to buy your book, and you'll make money hand over fist. Why? Because it's a solution that fits what that market wants. Proven Two Minutes Magic Exercise to Conquer the Fear of Phone I got a confession to make! The little communication device used to scare me to death! Telsales Just Got Easier! Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call. 3 Simple Rules For Your Next Sales Call The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to showing people how to make more money. But this call got my attention because I thought that this might be a potential service that I could recommend to my clients. So I decided to listen to this sales pitch to evaluate the offering and the approach that the telemarketer used. How To Be A Cold Calling Superstar! Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels bad if they lose a big deal? Of course they do. They wouldn't be human if they did not. It's natural for your feelings to fluctuate as you go about your business. Telemarketing Tips for Direct Sales Success Unfortunately, the DNC legislation has many small businesses that use telemarketers a bit concerned about their choice of direct sales tactic. However, there are still many ways to have your message get into the right people's hands without annoying them. And the fact of the matter is, telemarketing, as a direct sales tactic, works. Here are some tips and ideas to get your sales flowing and customers thrilled that you called them: Sales Therapy 101: Breaking Your Fear of Cold Calling Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question." Stop Selling and Make More Sales A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls but now their company needed them to do some out bound sales calls. I spent two days running a sales workshop for them and another three days coaching them on the job. Predictive Dialers - Human Interaction Maximized Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact, with predictive dialing, agents' 'talk time' has increased from an average of twenty minutes per hour to fifty minutes per hour. This is a fabulous rate of improvement - instead of wasting more than half of their time on listening to busy signals and answering machine messages, agents now spend the majority of their time engaged in producting interaction. The dialer also manages the line to agent ratio by pacing the call rate at the desired level. In this way, quotas are met, and agents are neither idle nor overwhelmed. In other words, because the hardware and software does its job, agents are able to spend much more time doing theirs. And of course, increased contact time means that the center's goals are reached much more quickly. Sales Call Success - Turbo Charge Your Sales Calls Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals. 10 Tips for Telephone Success The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations. How To Get Your Phone Call Returned When selling your product face to face with a customer, they have no choice but to hear you out completely. Ask yourself this question, If they were listening to you describe your product on their personal voice mail, would they hear you out, or would they delete you? Conference Calling Evolved Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in being able to communicate fairly rapidly to an extended group. K.A.R.M.A. of Phone Prospecting Do you ever wake up on the wrong side of the bed? Does the rest of the day just follow suit? Have you ever thought that your attitude towards the day might just be coming back to you through misfortunes and bad things through out the day? Phone Tips To Get Things Done: Professional Phone Skills It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless. Telemarketers May Have Ruined Everything I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it. How to Make Sales with Noisy Kids in the House Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends.
|
| home|Learn Sales|Learn Sales Management|Site map | 
|
© 2006 www.elearn-university.org |
